Terms and Conditions

Terms & Conditions

Please read this document  before accessing the 'The Dram Room' website. By accessing this website you agree to  be bound by the following Terms & Conditions. Please also read our  Privacy Statement and our Disclaimer. Accepting these Terms &  Conditions does not affect your Statutory Rights.  

Age restrictions 

In the UK it is illegal for:

Any  person under the age of 18 to buy (or to attempt to buy) alcohol for  themselves or for any other person under the age of 18; and an adult to buy (or to attempt to buy) alcohol for any person under the age of 18.

You may only purchase an alcoholic Product from us if you are:

at least 18 years old, not buying that Product for any person or persons under the age of 18; and of legal age to purchase alcohol both in the country where you place the order and the destination country.

Delivery
We process all orders as they are received and goods are sent out as soon as we receive credit card authorisation.
If the goods ordered are out of stock, we will contact you prior to processing your order.

Goods in stock should normally reach you within  1-2 working days. If this is not possible we will contact you. Goods  are delivered either by courier (APC) or by Royal Mail, depending on  their size and value. 

Delivery Prices
A delivery charge of £6.00 is applied to all orders as specified on the Check Out page
These charges apply to Mainland UK only. Please note, we are unable to accept orders from outside of the UK.  

Payment and Security: 

All payments on this website are handled by Paypal so you can shop with confidence knowing that all transactions are safe and secure.
 

Returns and Cancellations
You have the right to cancel your order within 7 working days after the  day on which you receive the goods. If you do decide to cancel then  please contact us via email and we shall refund your money within 30  days. We will deduct any postage or collection charges. The goods must  be returned unopened and sealed.

UK Stock
We only buy direct from UK suppliers, we do not source any  stock from overseas and all relevant taxes and duties have been paid.  

Errors & Omissions
We make every effort to ensure that the information on our website is  accurate and up to date. If any errors are brought to our attention we  will rectify them promptly. If you find any errors please let us know by  emailing swindon@t4cameras.co.uk. We cannot accept responsibility for  information from third-parties contained on this site or for the content  of links from this site.
 

Mistakes
In the event of a mistake being made with a customer's bill, receipt or  payment, we will correct the problem as soon as possible.
 

Complaints
Our customers are very important to us. We promise to acknowledge all  complaints within five days and to resolve all problems as quickly and  efficiently as we can. Please email all complaints to info@t4cameras.co.uk. We endeavor to resolve all complaints within seven working days.
 

Law
These Terms & Conditions are governed by English law and are subject to the exclusive jurisdiction of the English courts